Los Angeles, Calif. — July 27, 2026 — Dental-X AI, the Revenue Recovery platform that finds and recaptures the money leaking out of dental practices' insurance workflows, today named Nupur Aggarwal Chief Product Officer. Aggarwal will own product strategy and roadmap as the company scales its agent-driven approach to revenue cycle management for dental practices and emerging Dental Support Organizations (DSOs).
Aggarwal brings more than 15 years of building products at both ends of the spectrum — founding a SaaS company from zero, and running enterprise platforms at Walmart that carried hundreds of millions of dollars in revenue across hundreds of distribution centers and global markets. The through-line is the part most people avoid: making sense of messy data. Catalogs with no consistent structure. Inventory records that disagree across systems. Signals scattered across platforms never designed to talk to each other. Her teams built the AI and machine learning systems that reconciled those data sets into decisions the business could act on.
Dental revenue cycle management presents the same problem. Eligibility responses, claim edits, payer rules, and remittance data arrive incomplete, inconsistent, and in formats built for a different decade. The money is recoverable; the data is the obstacle.
Health tech is also where Aggarwal began. In 2009 she worked on one of the first waves of patient data digitization, building proof-of-concept implementations on Microsoft HealthVault to move clinic records out of paper. The ambition was right; the infrastructure was not.
"Most AI in dentistry demonstrates well and then breaks the moment it touches a real revenue cycle," said Kapil Shukla, Founder and CEO of Dental-X AI. "Nupur turns messy data and complex systems into products that hold up at enterprise scale and actually move revenue — exactly what dental RCM demands."
"I worked on patient data digitization in 2009, and the industry wasn't ready — right problem, a decade too early," said Aggarwal. "It's ready now. Practices and growing DSOs are losing money they've already earned, and they've been burned by tools that promise automation and deliver another dashboard. My focus is a product a practice can trust from their first location to their fiftieth."
Aggarwal holds an MBA from NYU Stern and a B.Tech from IIT Kanpur. She has taken ownership of the product roadmap and is working directly with customers.
Dental-X AI is the Revenue Recovery platform that finds and recaptures the money leaking out of dental practices' insurance workflows, and proves it in recovered dollars. Built for dental practices and DSOs, it runs the revenue cycle with autonomous agents, recovering revenue lost to denials, slow eligibility checks, missed follow-ups, and manual error.
